In May 2009 we bought Steam Software, a Worcester-based software company specialising in their own bespoke CRM solution.
Here's the sales blurb....
"Steam's Business Builder products, in various forms, have been well accepted by the marketplace, securing several blue chip accounts requiring either highly flexible CRM or a single view on the web of multiple legacy databases with automated graphical analysis of data. This acquisition triples the depth of talent available, allowing us to fully realise the potential of this already excellent product."
You can visit Steam and all its awesomeness here: Steam Software website